Notifications not arriving on Luxe

[Vennwood]

Since moving account to Google, notifications from texts, emails and WhatsApp have stopped showing on my fitbit luxe. On the app its saying to give permission, which I've done but still not showing. When I tap the message the screen freezes and I have to shut it down. So frustrating. Anyone else having issues. ??

Moderator edit: clarified subject.

[ManuFitbit]

Hi @Vennwood. Welcome to the forums. 

Thank you for taking the time to share the information regarding this issue with notifications on your Luxe. 

Please, make sure to follow the steps listed in this help article:

How do I get notifications from my phone on my Fitbit device

[Olayaya]

Hi @Vennwood, I am a fitbit luxe user since 2021 and love this slim size watch/device. I agree with you since Fitbit/Google migration some notifications has been glitchy. Happened to me this year (2025) one particular notification feature that i love and needed no longer coming through form my iPhone to fitbit Luxe, which is the clock/alarm of my phone during silence mode notify me on fitbit luxe, so i can turn off the alarm on luxe without running across room to fetch the alarming phone during quiet yoga practice. Suffice it to say, the tiny lovely Luxe can only pack so much to it, and i do hope this iPhone clock/alarm notification can come through as one feature to bring back. I do receive phone text and call notifications and credit card charges notifications reasonably ok.