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Luxe won't turn on

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‎10-01-2022 09:16 - last edited on ‎10-01-2022 09:44 by Fitbit Moderator

‎10-01-2022 09:16 - last edited on ‎10-01-2022 09:44 by Fitbit Moderator

Hi, 

My Fitbit is not showing any display, I have changed the usb ports, cleaned everything and charged it. still shows nothing. On resetting, all I can feel is the vibration after 10s but no display still. Please help 

 

Moderator Edit: Clarified subject

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‎10-01-2022 09:46 - edited ‎03-15-2024 06:31

‎10-01-2022 09:46 - edited ‎03-15-2024 06:31

Hi there, @Swarasila. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Luxe before reaching out. I understand where your concern is coming from. 

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

Maria | Community Moderator, Fitbit


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