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Luxe won't update

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‎02-16-2025 10:42 - last edited on ‎02-17-2025 03:22 by Fitbit Moderator

‎02-16-2025 10:42 - last edited on ‎02-17-2025 03:22 by Fitbit Moderator

Hi, I've charged up a luxe that was off for quite a while.  It's Firmware Version is 58.20001.188.58.  I've had the android app up for several hours now and am not seeing an option to update.  I'm wondering how long until I should see an update option? or could I have possible missed more than one update so I will never be presented with one?

Moderator Edit: Clarified subject

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‎02-16-2025 11:31

‎02-16-2025 11:31

Never mind I just got the update option...

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‎02-17-2025 03:25

In response to dreamalive

‎02-17-2025 03:25

Hi there, @dreamalive. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention. I'm sorry to hear you had issues trying to update your Luxe, but happy to learn it finally updated. 

I would like to invite you to visit our Health & Wellness where you will find great tips and encouragement from other members.

Happy stepping! 

Maria | Community Moderator, Fitbit


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