My experience with Fitbit Luxe

[LuxeisGARBAGE]

 I am on 6th Luxe and all 6 have not worked! No lights on wrist size and none will connect to app. Fitbit scammed Google big time! Sold them a bunch of garbage that doesn’t work. How can you get 6 different products that do not work? Run do not walk!!!

The Fitbit Luxe was announced on April 19, 2021 and released on April 30, 2021. It was Fitbit's first fashion-forward fitness tracker, designed to combine fitness tracking with style. 

Just learned the Luxe is 100% a Google product. They owned Fitbit when the Luxe was released. Again…how can one person get 6 Luxe Fitbits that DO NOT WORK????

Moderator Edit: Clarified subject

[MarreFitbit]

Hi there, @LuxeisGARBAGE. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the inconveniences with your Fitbit devices. We‘re taking your comments and sentiments in regards to our products and services into consideration. 

Please note that our products are indeed designed and made to last (this goes for each product component) however, there is not an infallible way to ensure that no issues will be present in the long run. Because of this, our Warranty Policy  is set into providing as much coverage as we can. For more information about our warranty, see fitbit.com/legal/returns-and-warranty 

Even though I truly appreciate that you've taken the time to come here and share your experience, please note for this kind of inquiries/cases/process, there's no so much we here in the forums can do for you as this is something that our Support Team handles based on our policies. Nevertheless, please feel free to reach out to them again if you need further assistance or clarification regarding the outcome of your case. Thanks in advance!