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New sleep graphic = not disability friendly

‎04-21-2024 15:31

‎04-21-2024 15:31

As a former Visual Information Specialist working for a Federal engineering department, I’m pointing out that your new sleep graphic does not meet basic readability standards for people with various reading and visual concerns. It is not intuitive. Itis so complex as to discourage reading. It discourages comparisons between items. Please add a “revert to former design” option. 
It may or may not be related, but since the new update my Luxe is intermittently unresponsive to touch, and synchs and charges slowly.

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‎04-27-2024 08:49

‎04-27-2024 08:49

I TOTALLY agree and I’m not even disabled!  I woke up a few days ago  (the day after the latest Fitbit software update) to find my sleep patterns displayed in strange graphics in purple and yellow and spidery lines. I have perfectly good eyesight but use an IPhone 13 Mini with smaller screen and I CAN’T READ A THING except hours slept and score. I had no problem reading the details when Fitbit displayed in the old red and blue graphics with bold lines. I also could not get the larger page with details of my sleep, benchmarking, and oxygen variability.

I called Fitbit to see if I had accidentally changed some setting, and the agent said that all are part of the new “improved” graphics and that the technical team is  still working on how to display the benchmarking features. As for the larger detail  display and oxygen variability we apparently now will have to upgrade to premium to see them.

Fitbit, please admit that you messed up and bring back the old display and features!!! 

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