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Notifications are not coming through my Luxe

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‎05-20-2023 17:10 - last edited on ‎05-27-2023 09:22 by Fitbit Moderator

‎05-20-2023 17:10 - last edited on ‎05-27-2023 09:22 by Fitbit Moderator

New Fitbit Luxe that won’t receive notifications, so I can’t get text on mine. Thinking about returning. I’ve troubleshot every way I know how. 

 

Moderator Edit: Clarified subject

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‎05-20-2023 18:21

In response to Odyssey13

‎05-20-2023 18:21

Hi, yes I did. I’ve been working on it all day. Talked to support, etc. Deleted the app and reinstalled. But I just now figured it out and deleted my luxe within the Fitbit app and reinstalled my new Fitbit Luxe and paired again and now it’s working, ugh!  Long day…

View best answer in original post

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3 REPLIES 3

‎05-20-2023 17:54

‎05-20-2023 17:54

Hi @Donna_68  did you see this article? click to read

Stepping in the U.S.A. since September 2013. Android 14

Best Answer

‎05-20-2023 18:21

In response to Odyssey13

‎05-20-2023 18:21

Hi, yes I did. I’ve been working on it all day. Talked to support, etc. Deleted the app and reinstalled. But I just now figured it out and deleted my luxe within the Fitbit app and reinstalled my new Fitbit Luxe and paired again and now it’s working, ugh!  Long day…

Best Answer

‎05-20-2023 20:53

In response to Donna_68

‎05-20-2023 20:53

@Donna_68  sometimes these little gadgets or any new toy we have will take some time to learn. I'm glad you stuck with it and got it going.

Stepping in the U.S.A. since September 2013. Android 14

Best Answer