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Skin temperature

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‎05-09-2023 11:26

‎05-09-2023 11:26

I have been wearing my new Luxe since May1, 2023 and it’s not tracking my skin temperature. Every thing else is tracking that is listed under Health Metrics. 

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‎05-10-2023 02:04

‎05-10-2023 02:04

Hi, @SunsetRunner this issue was reported some months ago but was resolved.  Please make sure that you have the most up to date version of the app and then sync your Luxe.

 

It is also always worth giving your Fitbit a restart whenever it is not behaving as expected.  Instructions are here 

Sense, Charge 5, Inspire 2; iOS and Android

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‎05-10-2023 04:58

In response to Julia_G

‎05-10-2023 04:58

I did all that even uninstalled app and reinstalled app. Waiting on Fitbit support to figure out the problem.

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