08-09-2022 06:55
08-09-2022 06:55
got 20k steps yesterday, won’t track steps today
Best Answer08-09-2022 12:15
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08-09-2022 12:15
Do you really mean zero steps today?
Best Answer08-12-2022 06:38
08-12-2022 06:38
have you tried rebooting it?
Mine stops tracking steps/HR etc after (some) charges. When its not tracking the battery goes down really quickly. A reboot (3 presses on the usb lead seems to fix it, at least till I next charge).
Best Answer08-12-2022 11:30
08-12-2022 11:30
That worked! My 22 yr old figured out how to reboot it and all is fine. Thanks!
Best Answer08-12-2022 11:33
08-12-2022 11:33
Rebooting did the trick.
Best Answer