The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.
Anyone having problems tracking calories while swimming with the Luxe? Mine is not working properly. I am doing a one hour workout, and it says I am expending 78 calories. Trust me, I am not that efficient!
Yes, same problem here. It says I’m burning 1 calorie per minute while I swim, and my swims don’t count to my active minutes. I am manually starting the swim tracking. I think the laps are accurate, just not the calories.
Yes, first time I thought it would track automatically and that failed, so next time I set it to track in exercise mode - 42 lengths only burned 45 calories! And didn't count as active minutes either!
Me too! So frustrating. I bought this style specifically to track swimming... I only burned 32 calories today... not possible. Did anyone figure out how to fix this? Also when I look at my app and look at my heart rate, the time when I was swimming there is a gap, so it wasn't tracking heart rate at all during that time?
Unfortunately, I could not get this fixed. I called Fitbit, and they could not really help me. They did tell me that when it is on "Lock", heart rate will not be measured. But it is still not tracking the calories correctly.
