02-14-2023 10:45
02-14-2023 10:45
My luxe won’t pick up my elliptical workouts, so I manually entered it today.
Even after syncing, my exercise goal for the week has not changed. It still says 1 out of 5 for the week (the 1 was from yesterday) it should say 2/5
Thanks in advance!
Best Answer02-15-2023 01:22
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
02-15-2023 01:22
Hi @Tanyay24 Unfortunately for your position, this is expected behaviour, I assume to stop 'cheating' in challenges. The activity will be recorded, but not on other stats.
Helen | Western Australia
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
02-15-2023 08:29
Diamond Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
02-15-2023 08:29
@Tanyay24 Have you tried tracking it directly from the Luxe? It sounds like you are relying on the auto-track, which sometimes is a wonderful feature and unfortunately sometimes does not work. You can add Elliptical to your Luxe and track your workout on your wrist and this should help you get credit for the workout and all the steps/stats associated with it.
Best Answer