Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Zone minutes different

Replies are disabled for this topic. Start a new one or visit our Help Center.

When I end an activity and sync my watch to my phone, the number of zone minutes in the phone activity is half what the watch showed. The breakdown for the activity interval zone minutes shows the same number as the watch initially did.

Best Answer
0 Votes
2 REPLIES 2

Hi, @TylersDad1994 Welcome to the community, I'm not replicating your problem, may I suggest you restart your "Luxe" as demonstrated in this video? If you are still stuck delete & reload the Fitbit app on your phone. Sync your present Fitbit app>go to your phone settings>apps>Fitbit>force stop>Clear cache & storage>uninstall>restart your mobile phone>reload the Fitbit app from the Play Store>log in with your Google account. Wear the "Luxe" for 24 hours & let us know how you get on by posting here again.

Cheers

Gr4ndp4 | UK
AWAKE! for morning in the bowl of light has cast the stone that set the stars to flight.

Best Answer
0 Votes

Unfortunately the problem did not go away

Best Answer
0 Votes