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First of all, no Fitbit tracker syncs with any scale: they sync (via Bluetooth) with your mobile device or your computer. If you have a Fitbit scale, it can sync to your wifi router (Aria, Aria 2) or to your mobile device over Bluetooth (Aria 2). Some third-party scales (e.g. Withings/Nokia) can be linked to your Fitbit account indirectly. It would help if you provided more information about your environment: model of scale, device you’re trying to sync it to, method used for the syncing (e.g. wifi, Bluetooth). Trackers are irrelevant from the point of view of the scale.
Dominique | Finland
Ionic, Aria, Flyer, TrendWeight | Windows 7, OS X 10.13.5 | Motorola Moto G6 (Android 9), iPad Air (iOS 12.4.4)
Take a look at the Fitbit help site for further assistance and information.
Best AnswerIt's probably best to call customer service on this one even if the scale is out of warranty. Alternatively, you could open a chat window with them.
Best Answer