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Cycle predictions are not showing correctly

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‎04-08-2019 08:02 - last edited on ‎04-09-2019 06:08 by Fitbit Moderator

‎04-08-2019 08:02 - last edited on ‎04-09-2019 06:08 by Fitbit Moderator

I'm on the mini pill and my cycle is 28 days exactly because of it. My app randomly started doing a 54 day cycle and won't change back to 28 days. I've done everything and nothing is working. I really need this especially for the fertility tracker. 

 

 

Moderator edit: updated subject for clarity

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‎04-09-2019 06:05 - edited ‎04-09-2019 06:07

‎04-09-2019 06:05 - edited ‎04-09-2019 06:07

Welcome on board @lk27k! Thanks for already trying to solve the issue about your cycle predictions not showing correctly. Please try the following steps:

 

  • Make sure that your Fitbit app is up-to-date
  • Log out of your Fitbit app
  • Force quit the app
  • Turn off the Bluetooth
  • Shut off your phone and turn it on after 1-2 minutes
  • Turn on the Bluetooth
  • Log back into your Fitbit app

 

Once you've done that, try going to Settings in the top right corner. It should bring up the option to remove "predictions". Turn it off, set cycle length again then turn predictions back on. 

 

I'll be around, keep me in the loop! 

Maria | Community Moderator, Fitbit


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