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How to recover data on Female Health Tracking if I reinstall the app?

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‎02-09-2020 18:20

‎02-09-2020 18:20

Okay, I have the battery woes RE the Fitbit Ionic that others have reported.  Just reinstalled the app per instructions, and it's asking me to set up my female health tracking all over again.  Where did my old data go?  Can I retrieve it in any way? Thanks.

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‎02-10-2020 07:32 - edited ‎10-08-2023 08:56

‎02-10-2020 07:32 - edited ‎10-08-2023 08:56

Hi there @Threemoons, thanks for stopping by.  Thanks for the details provided.

I would like to make it clear that any data that may have disappeared will not re-appear after updating to this new app version or after reinstalling the Fitbit app.

Please let me know if there's anything else I may do to help you in the meantime. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎02-10-2020 07:32 - edited ‎10-08-2023 08:56

‎02-10-2020 07:32 - edited ‎10-08-2023 08:56

Hi there @Threemoons, thanks for stopping by.  Thanks for the details provided.

I would like to make it clear that any data that may have disappeared will not re-appear after updating to this new app version or after reinstalling the Fitbit app.

Please let me know if there's anything else I may do to help you in the meantime. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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