Period predictor stuck on view only

[holsumgoodness]

Anyone know how to fix the view only mode on period predictor? I keep accepting the term but nothing happens.

[Watto2]

Still the same issues today, went on to log my from today and getting the view only mode, searched and thankfully have seen all your messages so happy it’s not just me being thick, hopefully they will fix soon or at least tell us how to fix as like you have all mentioned it pops up asking you to consent, you click yes and then nothing happens and still stuck in view only mode, so frustrating 

[Mar.cr]

Mine is the same, not sure if that was some error from a recent update but also it’s not tracking my sleep anymore. I notice both errors started last Monday.

[Beckibee]

I’m having the same issue. I wonder if a notification can be added whilst the problem is looked into to save lots of users much time spent confused in the infinity loop!?

[Joan678]

Literally having the same issue. Hope they fix it soon.

[rhonda29]

same issue for me too

[Cherrybee]

I’m having the same issue too. Please could you let us know what’s being done to fix this and an ETA of when we can use this functionality again?

[Chow307]

Same! I don’t like that you can’t just remove a cycle if it’s late. Then when I finally got it I could not edit. 

[AMWelsh]

It is only a suggestion re the menstrual tracker feature being possibly moved to Premium only off the back of the fact that, after having used Step Challenge throughout lockdown with friends and family to encourage us all to keep moving and keep our fitness levels up, this feature was then removed and afterwards only available in Premium l. I guess due to popularity….. and money making of course lol!

[beccaxx24]

Same issue and I pay for the premium service. 

[Mar.cr]

I have premium and it’s not working for me as well, very annoying 

[SunsetRunner]

Same!! 

[Tiffannypack]

Same issue! So very frustrating! I keep agreeing and nothing. 

[MarioSFitbit]

Hi everyone and warm welcome to the new members. 

I appreciate all your messages and feedback regarding this menstrual health tracking issue. This is definitely not the experience wanted for our customers, and I understand your concerns about this situation. 

Our team is still working on it, and looking for a solution as soon as possible. 

Unfortunately, I don't have an ETA for the fix. 

Please be assured that the best possible is being done, and I reiterate my gratitude for your patience and understanding.

I'll be posting here the updates as soon as we receive them. 

[MarioSFitbit]

Hi everyone and warm welcome to the new members. 

I appreciate all your messages and feedback regarding this menstrual health tracking issue. This is definitely not the experience wanted for our customers, and I understand your concerns about this situation. 

Our team is still working on it, and looking for a solution as soon as possible. 

Unfortunately, I don't have an ETA for the fix. 

Please be assured that the best possible is being done, and I reiterate my gratitude for your patience and understanding.

I'll be posting here the updates as soon as we receive them. 

[leemill22]

Same here, having the same issue and keep getting this screen 

 

[misslizmills]

Super annoying problem 😫 I hope it’s fixed asap!!

[MarioSFitbit]

Hi everyone and warm welcome to the new members. 

I appreciate your messages and feedback, and I'm sorry to hear that you are experiencing this issue about the menstrual health tracking. 

I wanted to inform that I merged some threads into this one, in order to maintain order in the forums, and also in order to keep you informed about all this situation. 

I'll be posting here the updates as soon as we receive them. 

[leemill22]

Just got off with chat support, they’re working on the issue. 🙄

[Susmitch]

Also having the same issue in the app. A little annoyed that this question was flagged as resolved since it’s not resolved nor do we have an ETA on a fix.
 
It would be great if it is fixed in a timely manner, but honestly not holding my breath. The menstrual tracking has not synced properly onto the charge 6 for years (and before that the luxe) even when the information in the app is correct, it shows something different on the watch. I have requested support for that issue multiple times and many people have commented about the same issue and it’s been YEARS with no apparent attempt to fix. 

[msjenita08]

Thanks I was trying to update my start date yesterday morning and kept getting these results too.  Luckily I use FLO and just log Fitbit as an extra tracker.  Now if they get our friends fully converted to Fitbit (Google) and community post updated to 2025 with challenges, I’d be happier!