Hello,
I received an email from.. noreply@e.fitbit.com. inviting me to join Fitbit Field testing at beta.fitbit.com.
Just asking is this genuine?
Thanks in advance.
Chris
Answered! Go to the Best Answer.
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Thanks for getting back to us and for letting me know that you never hear anything about the Field test @kookykrazee.
Do you have the name of the test you were going to participate, so I can ask again?
Keep on visiting the forums.
Best AnswerI was told that someone would get back to me and regular support never replied to support tickets. I was invited and need to verify my information online but I cannot long in. It says it will send me a message to confirm my info, but it never comes.
Best Answer
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Thanks for getting back to us @kookykrazee. Did you contact support for this?
Do know which trial where you invited to? Do you have the invitation?
I'll be waiting for your response.
Best AnswerYes, a few times, they never replied about anything.
Best Answer
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Thanks for getting back to us and for letting me know that you contacted support without a reply @kookykrazee.
Do you still have the invitation for the trial?
Keep on visiting the forums.
Best AnswerYes, every couple weeks, I check the link to see if I will actually ever get the email that says it confirms my account. After about 400-500 times trying over the past year+ it still doesn't do anything.
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Thanks for getting back to us and I'm sorry to hear you get the invitation every couple weeks @kookykrazee.
Could you please send me a screenshot of the last invitation you received to ask again?
Keep on visiting the forums.
Best AnswerI had an emergency out of town and just got back. The email I got is all I have for information. None ever replied with any information via support multiple times I sent requests for information.
Best Answer