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App update

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‎05-28-2016 22:18

‎05-28-2016 22:18

I updated the Fitbit App on my Iphone and the first time i tried to open it I got an error message "Oops, something went wrong.  Please try again."  That's all it does everytime i open it up.  Any idea how to fix this?

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‎05-28-2016 22:32

‎05-28-2016 22:32

I would turn off your One then log out of the app then retry by logging back into the app then turn on the One. Hope this helps
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‎05-30-2016 07:43

‎05-30-2016 07:43

It's nice to see our Community is growing @jkunkle! Welcome! Man HappyI noticed @LaMc provided you with a great suggestion. I'd like you to also double check your Internet and Bluetooth connection are working properly and then follow @LaMc's suggestion.

 

Let me know how it goes! Cat Happy

Meylin | Community Moderator

"The only way to do great work is to love what you do." What's Cooking?

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