03-25-2017 10:41
03-25-2017 10:41
Hello all, I have not used my fitbit for a very long time. So I charged the battery and it will not sync to my computer. Maybe its been off too long? Want to track my sleeping.
03-27-2017 02:03
03-27-2017 02:03
Welcome to the forums!
When a device has not been used for a long time it tends to ruin the battery. Pretty sure your device is dead at this point. So sorry
Wendy | CA | Moto G6 Android
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04-14-2017 07:47
04-14-2017 07:47
Try restarting it by holding down the button for arround 20 seconds
04-20-2017 13:55 - edited 04-20-2017 13:56
04-20-2017 13:55 - edited 04-20-2017 13:56
@Wladyslav I hope you're doing well! Is your One's battery working properly? I mean, is it tuning on?
If it is and you are having trouble syncing; I recommend checking this syncing master post in which you will find syncing troubleshooting steps to fix this problem. Just search for the platform you are using.
@ShaiKingTroy @WendyB Thanks for your help!
Keep me posted!