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Button not working

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‎05-16-2016 10:23

‎05-16-2016 10:23

My friends one button isnt working when we press it. When we plug the one in the screen lights up and shows the correct text. How do you force restart the one if the button isnt working. 

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‎05-18-2016 07:48 - last edited on ‎11-19-2025 10:26 by Fitbit Moderator

‎05-18-2016 07:48 - last edited on ‎11-19-2025 10:26 by Fitbit Moderator

Welcome to our Community @ehuck! Thanks for joining us! Smiley HappyYou may be able to remove dust or dirt by gently using a toothpick around the button. If this does not improve the button performance, you can try to clear debris using canned air. Hold the tracker at arm's length and spray once to loosen any dirt or dust that may have accumulated around the button.

I hope this helps, let me know the outcome! Robot Happy

Meylin | Community Moderator

"The only way to do great work is to love what you do." What's Cooking?

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