05-22-2017 00:47
05-22-2017 00:47
I am on holiday doing loads of walking - 20,000 yesterday which is nearly a record for me... however, my Fitbit is no longer syncing with my iPad or phone. This has happened once before and I restarted the Fitbit using my PC. I don't have my Pc with me on holiday... any other way round this? If not, can I manually input what my Fitbit gives me as my steps later on?
05-22-2017 01:39 - edited 05-22-2017 02:33
05-22-2017 01:39 - edited 05-22-2017 02:33
@SueBevWelcome and let us help you enjoy your holiday.
I presume you are using a USB power adapter to charge your One.. Just follow the procedure there. No need for the PC. So plug it in.... hold the button for 10-12 seconds until the One goes off and then restart.
Yes...., you can add your data later but it will not show in your LifeTime Achievements or Challenges.... but the data will be there..
If the problem persists... your One will hold 7 days of minute to minute data and another 23 days of daily data. The oldest day drops off if you don't sync for 30 days. So pen and paper..if your holiday will exceed 30 days.
@SueBev wrote:I am on holiday doing loads of walking - 20,000 yesterday which is nearly a record for me... however, my Fitbit is no longer syncing with my iPad or phone. This has happened once before and I restarted the Fitbit using my PC. I don't have my Pc with me on holiday... any other way round this? If not, can I manually input what my Fitbit gives me as my steps later on?
05-24-2017 06:56
05-24-2017 06:56
Thank you so much for giving me a solution. Sadly, before I could try it, my Fitbit seems to have completely died. So maybe this was an advance warning! It now won't charge at all and has not a flicker of life... I will leave it until I get back from holiday and try and sort it then.