Can't get my Fitbit One to Sync

[Mcwebo]

Can't get my Fitbit One to Sync

[SantiR]

@Mcwebo Welcome to the Fitbit family! Please check these syncing troubleshooting steps for Windows phones. That should help you out! 

Also, check if there are any firmware updates available for your One.

Try that out and let me know how it goes! 

[Prooke109]

Found Solution after two days of searching and it worked!! 

From: 06-23-2016 14:21

I just fixed mine.  Put it in the recharging thing and plug into a USB slot. Press the button until you see the firmware version (FITBIT 6.60) - about 15 seconds.  Take it out of the charger and press the button until you see your steps, and etc.  Open the app on your phone/computer and sync it."

[Prooke109]

I just fixed mine.  Put it in the recharging thing and plug into a USB slot. Press the button until you see the firmware version (FITBIT 6.60) - about 15 seconds.  Take it out of the charger and press the button until you see your steps, and etc.  Open the app on your phone/computer and sync it."

[SantiR]

@Prooke109 It's great to see you in the Fitbit Community! Thanks for sharing the solution that helped you out! I'm pretty sure this will help a lot of users of the Community. Thanks again!

Also, check the Feature Suggestions Board, you will find a lot of awesome suggestions for the future. If you have one, feel free to post it!

See you around! 

[KimBee27]

Thank you!!!  This helped, I was freaking out 🙂

[SantiR]

@KimBee27 Welcome to the Fitbit family! I'm very glad to see how this thread has been helpful for several users. This Community is awesome! 

Also, take a look at the Discussions Board as you will find a lot of interesting things there. Feel free to post on any thread you want. If you are looking for Fitbit friends to compete with on challenges, check this thread to add some! 

See you around! 

[Prooke109]

Thank you @SantiR!  Anything I can do to help the community!