Can't log exercise

[dccramer]

The fit bit app won'the let me log my exercise and deleted several weeks of exercise I had already logged.

[RobertoME · Accepted solution]

A warm welcome to our community @dccramer. This is very weird my friend. My first recommendation would be to review your web based Dashboard on your activity history to see if your logs are there.

If this information is there but not in your app try to restart the app. The most easy way to do this is to log out from your Fitbit app and the restart your phone. Once you phone has loaded completely log back in. If there is any missing information, it should appear on your exercise history.

Let me know if this works, I'll be here for any additional ideas you may need.

[dccramer]

Thank you. I tried that and it worked.

[RobertoME]

Hi @dccramer, I'm glad to hear your missing exercises has appeared. I was confident this will be fixed.

Let me know if you need more assistance and happy stepping