FitBit One stopped syncing

[MMCheplicki]

My FitBit One stopped syncing over a month ago. I have the wireless dongle in my computer (Windows 7 Enterprise) which is how I've been syncing since I bought the FitBit. I also tried downloading the FitBit App & FitBit Launcher App on my Android phone (LG Stylo 2) but it would never sync. Any ideas?

[WendyB]

See this thread it might help. A lot of usefull tips to Sync

https://community.fitbit.com/t5/Charge-HR/Having-trouble-syncing-here-s-how-to-fix-this/m-p/1301370/...

[cwhornbec]

My Fitbit One has not synced in several days, both through my phone and my computer.  Are we going through the same stuff we went through five or six months ago.

[cwhornbec]

This is BS, I have been with Fitbit since the beginning and to go through this stuff again is rediculous.  Yes, I only have the One, but to go through this every six months is BS.  Maybe it is time to dump the Fitbit.

[Maidenink]

I was given a Fitbit2 for Christmas...It worked fine for four days and then suddenly quit syncing completely. I have an Android Motorola Maxx3 and have tried everything and nothing

 is working HELP!!!!!  Maidenink

[mandy43]

My fitbit one stopped syncing on Dec. 15th too. I have tried all the recommendations, and nothing has worked. I plugged it into the cpu and held the button, cleared out my Bluetooth cache, Uninstalled and then reinstalled the app...nothing is working. What is left to try?  HELP!! 

[Maidenink]

I finally found instructions on how to restart the tracker from the
charger...all is FIXED! Thankfully! Maidenink.

[mts7]

How did you get your device to sync again? 

[Maidenink]

I found my phone type under " How to Sync and restart the Tracker" and
followed the steps by step directions.

[MariamV]

@cwhornbec @mandy43 @mts7 thanks for joining us in this thread! Have you guys tried these troubleshooting steps for syncing issues? Do let me know! 

@Maidenink thanks for stopping by! I'm happy to read that your tracker is now syncing. Should you have any other inquiry, don't hesitate to post back!