help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit App not showing steps icons and data from the Fitbit One

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-05-2021 14:36 - last edited on ‎09-08-2021 12:37 by Fitbit Moderator

‎02-05-2021 14:36 - last edited on ‎09-08-2021 12:37 by Fitbit Moderator

I've lost the steps icon on the dashboard on the app, any idea how to get it back?

 

 

Moderator Edit: Clarified subject

Best Answer
1 REPLY 1

‎02-07-2021 12:37

‎02-07-2021 12:37

Hi @Titan64 this is caused by one of two things. 

  • You do not have a Fitbit tracker connected to your Fitbit account
  • You are logged into the wrong Fitbit account 
Best Answer