10-20-2018
17:50
- last edited on
10-29-2018
13:48
by
SantiR
10-20-2018
17:50
- last edited on
10-29-2018
13:48
by
SantiR
I have a Fitbit One for 5 years. Just recently the battery has not been holding its charge for more than a couple of days. There used to be a page that had tips for extending the battery life or refreshing it - something like that? Can't find it and I have been told that the battery is not replaceable, so looked on the store to purchase a new one but it isn't there. I don't want a wristband - I liked the One as I could put in a pocket or clip to clothing and it was sleek and unobtrusive.
Is there something to help my old One or somewhere I can purchase a new one?
Cheers
Chris
Moderator Edit: Updated Subject for Clarity
Best Answer10-20-2018 21:39
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
10-20-2018 21:39
I'm very sorry but the One has been discontinued. Some people have found them in the open market but its hard
Wendy | CA | Moto G6 Android
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Best Answer10-23-2018 14:52
10-23-2018 14:52
@Chris02You could get the Fitbit Zip, its a clip on Fitbit.
Best Answer10-23-2018 14:59
10-23-2018 14:59
Best Answer
10-29-2018
13:47
- last edited on
11-14-2025
05:11
by
MarreFitbit
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
10-29-2018
13:47
- last edited on
11-14-2025
05:11
by
MarreFitbit
@Chris02 Welcome to the Fitbit forums! Thanks for taking the time to post the experience you had with your One's battery.
Fitbit One is not available anymore. You can check the official discussion here. However, I'm glad you got a Fitbit Zip to cover your fitness needs.
Also, here is the help article about battery that you were looking for to improve it on your One.
@kk15405 @WendyB Thanks for sharing your experience and help on this thread!
Keep me posted! ![]()
Best Answer