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Fitbit One Display is Black

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is the fitbit one screen always black

 

Moderator Edit: Updated Subject for Clarity

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Welcome to the forums!

 

No it is not. Did you set  it up?  As it will not work until you do

 

To download software or App
https://www.fitbit.com/start

 

To set it up
http://help.fitbit.com/articles/en_US/Help_article/1873

 

If you have trouble see this Article on Why cant I set up my Fitbit?
http://help.fitbit.com/articles/en_US/Help_article/1872/?q=not+setup&l=en_US&fs=Search&pn=1

 

Check out the discussions boards! A lot going on and I'm sure you have some contributions as well!
Hope to see you around!

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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@cianroyb I hope you're doing well! Thanks for taking the time to share the situation you are experiencing with your Fitbit One's display.

 

When you press the button, does it light up or show any data on it? Also, when you plug it into the charging cable, does it shows it is charging?

 

If it is not, please try restarting your Fitbit One. This has helped other users with similar issues.

 

@WendyB Thanks for sharing you light on this thread!

 

Keep me posted! Smiley Very Happy

Santi | Community Moderator, Fitbit

Like my response? Vote for it! Also, accept as solution!

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