LittleCs: The users of One are at odds with Google over this device which to their shame works better than any others. Their intent (I can only surmise by the ongoing issues I am having with my One) is to stop people from using it. Why? Because it does what the initial designers built into it. It counts steps superior to *any* other fitbit tracker and... they don't like that. Over the last 48 hours (from this writing), I noticed that my fitbit one's battery was near zero after only charging it to 100% a couple of days earlier. Then it wouldn't it wouldn't sync. I rebooted my phone, restarted my fitbit One, and finally it connected. This morning (02/02/2024), it appeared to me that the fitbit app had disconnected it completely. It wouldn't sync at all. Tried restarting my phone, rebooted my One, Uninstalled-Reinstalled the app, turned the blue tooth on / off. NOTHING. My one was showing all the stats from my morning walk, but I couldn't 'read it' into the app for storage. I tried uninstalling / reinstalling my One. Now, upon attempting to reinstall it, the app couldn't 'find' my One tracker at all. So I couldn't sync it, and I couldn't reinstall it. And I don't recommend to anyone that they uninstall their One unless it that or throw it away. They may find they are unable to reconnect it. 😣
I did a search for this issue and ran across a post from 2017 where someone found how to fix this issue. I can't say for proof positive this will work in all cases, but as a LONG time user of the One and for other users who may be experiencing this issue, I sincerely hope this helps, because it did resolve my issue this morning:
First: Log out of the FB App --> Turn Blue Tooth Off --> Restart your Phone
Next plug the One into the charging cable and press-hold the button a full 15 seconds. NOT 10 to 12 seconds, but 15. Pull the fitbit One free of the Cable. When you do this, it should NOT light up. If does repeat the above process until it goes dark.
Now Restart your Blue Tooth --> Open the FB App --> Go to your Device Page and now Click and hold the button a couple of seconds until you see the 'Fitbit Version 6.64' light up the display. --> Attempt the Sync. Hopefully, it connects and starts syncing again.
For those that have Uninstalled the One and would like to try and get it back operational --> Do the Above Steps, but leave your One completely turned off.
(Blue Tooth should be on) --> Open the FB App --> Go to your Device Page--> Devices --> add a Device --> Scroll the very bottom and you'll find fitbit One.
Have your fitbit in your hand and ready to start it!
Start the Install process in the App to Add it: --> As soon as you see the 'Searching' spinner at the bottom, Click and hold it a couple of seconds until you see the 'Fitbit Version 6.64' light up the display. --> Now wait a few seconds.... if it says try again, click the button and wait. On my second try at it, I finally got the connected message asking me to enter the 4 digit Code displayed on my One. Enter the code and follow through with the rest of the instructions.
I do wish everyone that owns a One the best of luck. You picked the right device with fitbit, but unfortunately the wrong company. It's not our fault, the powers that be are ignorant of what makes customers happy, and, they have been forcing us to buy their wrist trackers for over a decade now. I've already made up my mind that if fitbit EVER bricks my One, I. am. gone. from fitbit land. I currently own a Charge 6 and although, it seems to operate fairly proficiently, it still cannot accurately count steps, nor has ANY of their wrist trackers, ever.
This post has ran long, but quite frankly I'm tired and angry at the deprecation they've done to the One Tracker. It's a shame that their oldest technology is their best technology with this core tracker and they would prefer to ignore our pleas and requests to bring it back to it's original design. So be it.
