Fitbit One Not Syncing

[LittleCs]

Is anyone else still having issues with the fitbit one no longer syncing to the app, after the recent update? 

I have spoken to various members of the support team who have told me the only option I have is to buy a more up to date device. How can this be right when my One works perfectly fine but the new app won't allow me to connect.  

[BruceM]

So, the questions are:

1. Is there any other Fitbit (other than the that little blue one they had years ago) that will work in our pockets?

2. What other company makes a tracker that we can carry around in our pocket?

It appears that a lot of people want to carry our trackers in our pockets and don't like things on our wrists. Where can we find what we want?

[BruceM]

This worked for me on my seven yer old Fitbit One.

[Lin_Mel]

Inspire 3 can be used as a wearable. I have one of those also.

[gsdz4me]

My Fitbit One I have had for years and still works fine excepting the the Bluetooth pairing no longer works to my Smartphone.  It still links to my desktop PC.  So maybe I have to save up for an Inpire 3.  But my One goes no problem and while I can still recharge it, I will carry on with it for now.  Thanks to all the replies, I thought I was loosing it 😉

[gsdz4me]

I signed in to reply and now my One is not syncing to my desktop. 😞 I have been here 10 years so my current One is about 7 or 8 ye4ars old.

[Pegasuss]

❤️ ❤️

[VinceWNY]

THANK YOU! This worked for me and it brought back all of my data.
I agree I'm disappointed that FitBit is choosing to ignore our issues. I used to highly recommend them. Back when I first purchased my ONE I wound up loosing it after about 5 months of use. I contacted customer support in the hopes of getting a replacement with at least a discount. All I had to do was supply a copy of my purchase receipt, which I had, and they sent a replacement at no cost. That was great customer service, but I guess that is nolonger a thing.
I would not have had an issue if my ONE was obsolete and could be replaced with a comparable device, but they don't make that. I don't wear a watch, I don't want to wear a wrist tracker. If my ONE ever stops working completely I'll be looking elsewhere. My iPhone has plenty of options already available, but I like not always having to have my phone on me to count steps.