Fitbit One Not Turning On

[Lynn01]

After charging last night, my ONE will not turn on at all.  Tried plugging back into charger and holding 12 seconds, but no dice.  Checked the charge, and it's at about 1/2 on the app, and blinking about the charge icon. 

It registered calories this morning, but no steps or flights.  Ideas??  I love my ONE and really don't want a watch!

Thanks!!

Moderator Edit: Updated Subject for Clarity

[SwanDog]

Welcome to the club,  seems like all Ones are dying.....  Rumor has it was caused by the last firmware update.....  Fix?  There doesn't seem to be one(pun intended)..

[SantiR]

@Lynn01 I hope you're doing well! Thanks for sharing the situation you are experiencing with your One not turning on. Thanks for trying the restart steps in order to sort this out.

I went ahead and contacted you via PM. Please keep an eye on your Community inbox.

@SwanDog Thanks for your participation on this thread. I created a case with customer support in your behalf. Keep an eye on your inbox for next steps.

Keep me posted!

[kbofSD]

Just noticed my One is malfunctioning - I am on iOS - I am not interested in wearing a bracelet ~ if this is the end for the One - this is the end for Fitbit and me, we will be officially and forever broke-up.

[SantiR]

@kbofSD Welcome to the Fitbit forums! Thanks for taking the time to post that you are currently experiencing this situation with your One not turning on.

I'd recommend performing a restart on your One. This has helped other users in the past. 

Hope this helps. Keep me posted!