Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
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Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
@whiteshoes Welcome to the Fitbit family! Are you having trouble with your Fitbit One? Could you provide more details about it?
Keep me posted! 
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Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
@whiteshoes Thanks for your reply! I'm very glad to hear that the restart process helped you out and that you are now back on track. Hopefully, this will help other users as well.
Also, take a look at the Discussions Board as you will find a lot of interesting things there. Feel free to post on any thread you want. If you are looking for Fitbit friends to compete with on challenges, check this thread to add some!
See you around!
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