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Fitbit One battery leaking issue

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‎08-05-2021 12:30 - last edited on ‎08-24-2021 07:23 by Fitbit Moderator

‎08-05-2021 12:30 - last edited on ‎08-24-2021 07:23 by Fitbit Moderator

I found my fitbit one after being lost for a year and when I tried to charge it, nothing happened.  Is it dead?  I also noticed a little Grey oily substance on my carpet where I was changing it.  Is a this battery leak?  If so, how do I clean it up and dispose of it properly?

 

 

Moderator edit: updated subject for clarity

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2 REPLIES 2

‎09-05-2021 05:13

‎09-05-2021 05:13

Hello @FitgirlCO1 and welcome to the Help forum.  I'm sorry that no one responded until now.  This forum doesn't get a lot of reader traffic.  I don't know your location, but many countries/areas have specific rules for rechargeable battery disposal.  Check your local area rules for lithium ion battery disposal.  My US county has s specific hazardous waste drop off site.

Community Council Member

Laurie | Maryland, USA

Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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‎09-06-2021 06:28

‎09-06-2021 06:28

@FitgirlCO1 if you share more specifics including what's on the display and perhaps more about this ambiguously appearing liquid (preferably just share a photo of it charging if uncomfortable articulating the particulars) and we can better answer as to if it's dead. I've serviced hundreds of Fitbits and have never encountered a leaky liquid. Fitbit's contain Lithium Polymer (LiPo) batteries, they use a polymer electrolyte instead of a liquid electrolyte. You've not shared where you're located. If in the states, you can drop off LiPo devices at a Home Depot, in their "Call to Recycling" bins at the entrances. 

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