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Fitbit One counting too many steps

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Hi so my dad gave me a fitbit one that was given to him by a friend, but he already had another model.

 

I have noticed that when I walk, if I walk say ten steps (which I count) when I check my fitbit it has logged 13 or more.

 

Is there anyway I can get it to be more accurate?

 

Cheers

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There's not really any settings for the One that affect its sensitivity (unlike the wrist-worn models). How are you wearing your One?

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@PowerLifter100 Welcome to the Fitbit Community! It is normal to see a small difference of 3 to 5 steps on your tracker. 

 

You can try adjusting your stride length (check link at @SteveH's post). This will better distance and accuracy overall. Also, perform a restart on your One. This will fix any tracking issues it may have.

 

Try that out and let me know how it goes! Smiley Happy

Santi | Community Moderator, Fitbit

Like my response? Vote for it! Also, accept as solution!

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