Fitbit One counting too many steps

[Kat69]

When i get up i put it on, i have 2000 steps and i did't walk this.

When i sit down and move it go up.

what is wrong?

[WendyB]

Where are you wearing it?

Try doing a restart.

Do it at least 3 times.

Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

[WendyB]

Also is it in a room with a fan going on? As this can cause it to add steps.

[Kat69]

On my bra, like always.

I restart a several times, and now it's ok, but is is the third time this
happens.

I put it on my wres to sleep



Katleen

[WendyB]

But is there a fan going on in the room you sleep? Or do you move alot? As that will add steps.

[Kat69]

No, no fan.

[WendyB · Accepted solution]

then Contact Support
http://help.fitbit.com/?cu=1

[MariamV]

@Kat69 have you contacted our Support Team just like @WendyB suggested? They definitely have the proper tools to take a deeper look into your tracker's behavior. Also, mention them all the troubleshooting steps you've performed to fix this. 

Good luck and keep me posted!