Not synching

[auggiepet]

My fitbit had been synching fine every since the problem following the long problem after the fitbit challenge. As of yesterday afternoon it has quit synching again. Is anyone else having a problem ?

[kbheb]

Mine neither. It says it can't find the tracker, but we have 3 between us and none of them are working.

[MrThomas]

Mine quit synching after Sunday. Everything works, alarm, display and all but it just won't synch to any device.

[amyknyc]

Mine also hasn't synced since Monday this week.  SO frustrating!  I'm going to call the help desk tomorrow.

[Carla6]

Mine isn't syncing either and it's only 2 weeks old

[kbheb]

I followed the advice on another thread - plugged my fitbit into the usb charger, held the button down for 15 seconds or so until it came back to the software version. Then when I unplugged it, it synced with the fitbit desktop on my computer. It still doesn't want to sync with the online dashboard, but at least it's working again.

[MrThomas]

That did it for me! I wish I had taken the time to look at troubleshooting tips first...