Hi All,
I moved a few times overs the last couple of years and I lost my fitbit one in one of the moving boxes. Today, I found it and was very excited to start using it again.
When I plug it into the charger and when I press the button, the display turns on and says " Fitbit 6.60" followed by which a full battery sign appears. But, when I pull it out of the charger, it won't turn on anymore.
I thought the battery was dead and kept it charging for a few hours. But that didn't help either. I noticed some people suggesting to restart the fitbit. I tried restarting many times, but that didn't help either.
Is there any other way I can turn it on or is the fitbit toast?
Thanks
Answered! Go to the Best Answer.
Best Answer
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
My guess is that it's toast. The batteries don't seem to like long-term storage without a charge. It was worth trying the restart but that's the only tool that we, as users, have available.
Best Answer
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more