help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit One doesn't turn on

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-25-2017 23:58

‎12-25-2017 23:58

My Fitbit One will charge and even show the full battery icon, but as soon as I unplug it, it shuts down and I can't do anything, please help! Also, can I wear the Fitbit inside of the sleeping wrist band when being active?

Best Answer
0 Votes
1 REPLY 1

‎12-26-2017 08:07

‎12-26-2017 08:07

@MrPringles215 Welcome to the Fitbit family! I recommend performing a restart on your One. You can try this a couple of times. That should help you out! 

 

The best ways to wear your One are the following: 

 

wearOne.PNG

 

 

This is what Fitbit recommends! 

 

Hope this helps. Keep me posted! Smiley Happy

Santi | Community Moderator, Fitbit

Like my response? Vote for it! Also, accept as solution!
Best Answer
0 Votes