help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit One is not syncing my sleep data accurately

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-07-2020 17:25 - last edited on ‎09-21-2021 17:35 by Fitbit Moderator

‎02-07-2020 17:25 - last edited on ‎09-21-2021 17:35 by Fitbit Moderator

I notice there is a long delay between syncing and having the sleep chart show the proper readings.  Oddly, when I go on my laptop to fitbit, the sleep chart is updated and correct, but it takes several minutes before my android updates with the same information.  This started several weeks ago, and now does it every time.

 

Moderator Edit: Clarified subject

Best Answer
0 Votes
1 REPLY 1

‎09-01-2020 05:27

‎09-01-2020 05:27

I have the same problem. It's over 2 hours since I woke up and the sleep record still hasn't updated for last night, after synching and refreshing several times on Android.

Best Answer
0 Votes