One - not showing correct date/time

[JAS25]

My one "died". I put it on the charger to charge which it did. However, it's now NOT showing the correct date and time. How can I reset so it does?

[SteveH · Accepted solution]

You can't manually set the date or time but it should reset itself whenever it syncs to your phone or computer. Does it seem to be syncing ok?

[JAS25]

Steve, you were absolutely correct!   It synced and the date:time is correct!

[SantiR]

@JAS25 Welcome to the Fitbit family! Thanks for taking the time to post on this board regarding the experience you were having with your One not showing the correct date and time after "dying".

I'm really glad to read you were able to find some excellent help on the forums. Thank you very much for sharing your experience on this thread @SteveH. I'm sure this will help other users as well who might be experiencing a similar situation. 

Thanks for marking Steve's post as an accepted solution. That will help other users to find this solution easier and faster.

Also, take a look at the Discussions Board as you will find a lot of interesting things there. Feel free to post on any thread you want. If you are looking for Fitbit friends to compete with on challenges, check this thread to add some! 

See you around! 

[Irishgirl1964]

My Fitbit charge started blinking and now it doesn’t show the correct time? What do you do to fit this? I’ve only had the watch 3 months!

[Joaniegh]

Can you tell me how to correct the date on my Fitbit please. 

It has been synced and still shows wrong time. 

[brendanills57]

It's not showing date or time 

[KimRob4569]

I have this same problem. I live in Central Time zone and when I went to visit my parents and another time zone last weekend it never changed back. Once I cross the line back into Central Time. I synced my fitbit and it still does not show the correct time. I have tried to resynce it several times. And I have made sure that my phone is set with the correct time zone as well.