04-03-2016 06:19
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04-03-2016 06:19
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Is there a way to manually log steps?
04-06-2016 04:36
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04-06-2016 04:36
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Hello @Atho and welcome aboard to our community. Its a shame that your One is not logging steps. I wonder if you are still able to see the steps on the screen of your tracker? If you do, then It might be just a syncing issue. You can find additional, for this by going to this post: https://community.fitbit.com/t5/iOS-App/Syncing-troubleshoot-for-iOS-devices/m-p/1271070
If is not working please contact customer support for additional help. I'm sure they will be happy to assist you.
Hope this helps and see ya around.
"Great things are done by a series of small things brought together.” What's Cooking?

