09-17-2017 22:19 - last edited on 09-18-2017 06:33 by SantiR
09-17-2017 22:19 - last edited on 09-18-2017 06:33 by SantiR
Love using my fitbit one but lately it has been doing some odd recordings.
Telling me I have walked 70 sets of stairs, or $15,000 one day and then 601 steps the next.
Also I have noticed its ability to hold battery power has reduced to about 3 days now.
Can you help
Thank you
Moderator Edit: Updated Subject for Clarity
09-18-2017 06:47
09-18-2017 06:47
@Helenhewitt Welcome to the Fitbit family! That is not a normal behavior from a Fitbit One. By any chance have you performed a restart on your One? You can do this a couple of times, it should help you out.
Also, it could be that because its recording odd data; that may be reducing its battery power as well. Check these tips to increase its battery power:
If you get an increased amount of stairs recorded; there are some things that may be causing it like for example a change in the weather. As it has an altimeter; this sensor will count stairs based on atmospheric pressure changes, so if there is odd weather, that may be it. Also, things like a gust of wind or the AC may also record some extra floors climbed.
Try that out and let me know how it goes!