09-16-2017 04:35 - last edited on 09-17-2017 08:59 by SantiR
09-16-2017 04:35 - last edited on 09-17-2017 08:59 by SantiR
I updated my One Fitbit and now my steps aren't restarting for the new day or floors/calorie burn.... confused. Had anyone else had this issue?
Moderator Edit: Updated Subject for Clarity
09-17-2017 08:58
09-17-2017 08:58
@Sandybme Welcome to the Fitbit family! Are you still experiencing this problem?
I recommend checking your time zone settings to make sure they are correct for your tracker to reset at the right time.
Also, you can perform a couple restarts on your One. That should definitely help you out with this.
Keep me posted!
09-18-2017 04:52 - last edited on 09-18-2017 06:24 by SantiR
09-18-2017 04:52 - last edited on 09-18-2017 06:24 by SantiR
It did update on Sunday morning when I checked it.
Moderator Edit: Personal Info Removed
09-18-2017 06:27
09-18-2017 06:27
@Sandybme Thanks for your reply! I'm very glad to hear that it finally updated correctly. If you happen to experience that issue again, please let me know.
Also, take a look at the Discussions Board as you will find a lot of interesting things there. Feel free to post on any thread you want. If you are looking for Fitbit friends to compete with on challenges, check this thread to add some!
See you around!