Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

One not resetting at midnight

Replies are disabled for this topic. Start a new one or visit our Help Center.

I updated my One Fitbit and now my steps aren't restarting for the new day or floors/calorie burn.... confused. Had anyone else had this issue?

 

Moderator Edit: Updated Subject for Clarity

Best Answer
0 Votes
3 REPLIES 3

@Sandybme Welcome to the Fitbit family! Are you still experiencing this problem? 

 

I recommend checking your time zone settings to make sure they are correct for your tracker to reset at the right time.

 

Also, you can perform a couple restarts on your One. That should definitely help you out with this.

 

Keep me posted! Smiley Happy

Santi | Community Moderator, Fitbit

Like my response? Vote for it! Also, accept as solution!

Best Answer
0 Votes

It did update on Sunday morning when I checked it.

 

Moderator Edit: Personal Info Removed

Best Answer
0 Votes

@Sandybme Thanks for your reply! I'm very glad to hear that it finally updated correctly. If you happen to experience that issue again, please let me know.

 

Also, take a look at the Discussions Board as you will find a lot of interesting things there. Feel free to post on any thread you want. If you are looking for Fitbit friends to compete with on challenges, check this thread to add some! 

 

See you around! Smiley Happy

Santi | Community Moderator, Fitbit

Like my response? Vote for it! Also, accept as solution!

Best Answer
0 Votes