Fitbit One rejecting pairing and incorrect time

[Jojomil]

My Fitbit One is being rejected by Bluetooth and will not show correct time. I have delete Fitbit app, done a forcestop on the app and I've turned my phone off and back on, but nothing is working. 

Moderator Edit: Format/Updated Subject for Clarity

[Jojomil]

Sorry, Fitbit One is rejecting the pairing.

[PureEvil]

Hello @Jojomil,

How are you trying to pair your Fitbit One to your phone?  If you are doing it through your phone's Bluetooth settings...  Stop.  Fitbits will always reject pairing this way.  Instead:

1. Go to your Bluetooth settings on your phone and delete the pairing.
2. Run the Fitbit App and try to sync.  The Fitbit app will establish the Bluetooth pairing between your phone and your Fitbit appropriately.

After that hopefully you'll be in working order.

[Jojomil]

Thank you. I eventually figured that out. 😊 My One will still not update to correct time though. I've tried changing timezones, but that will not work either. It is stuck on Central time zone. Any advice for that?

Sent from Yahoo Mail on Android

[Sgt9]

I learned while traveling you have to change it (time zone) on the Fitbit website.

[Jojomil]

Thank you! That worked!

Moderator Edit: Format

[SantiR]

@Jojomil @Sgt9 Thanks for joining the Fitbit family! I'm very glad you were able to find a resolution to the problem you were experiencing. Hopefully, this will help other users who might be experiencing the same thing!

Thanks for your awesome help guys! @Sgt9 @PureEvil 

Also, take a look at the Discussions Board as you will find a lot of interesting things there. Feel free to post on any thread you want. If you are looking for Fitbit friends to compete with on challenges, check this thread to add some! 

See you around!