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Fitbit One showing incorrect data

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‎05-23-2016 09:27

‎05-23-2016 09:27

i recently bought a ftbit one 3 days ago

i have synced it and gone through the set up etc

i know it resets its data at midnight

but this is definately not tracking properly .... for example i came home at midnight the other night went to bed around quarter after. i saw the fit bit had reset its data when i woke in the morning its was showing 244 steps ... and no sleeping data when i look at the dashboard online and i know i didnt sleep well

and .... this morning it did the same thing i went to bed at 1:30 the data had reset i was at 12 steps (ok 12 made sense from moving around the fire/standing etc) when i woke i was at over 1000 and now over 2000 steps and i have been lying in a lawn chair camping all morning there is no possible way i have over 2000 steps and 2 flights of stairs from sleeping and laying in a lawn chair on a camp ground where there are no stairs...

i have tried reseting it today but the data is showing all the same so todays information is useless as is yesterdays

please help me to resolve this as i spacifically bought the one as i hate the watches and bracelets and would never wear them

i am beginning to become frustrated with the incorrect data over the last few days and becoming very unimpressed for the amount spent and it being brand new and not returing accurate data

please help

 

thank you

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‎05-23-2016 17:04

‎05-23-2016 17:04

i just woke from falling asleep for 3 hours and according to this fitbit i have done 1500 steps and 4 flights of stairs during my sleep and it hasnt been logging any sleep either ...

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