Fitbit One steps does not sync to My Fitness Pal

[zolibree]

Hi!

So I'm having some difficulties. I have both the My Fitness Pal & Fitbit apps on my iPhone 6s. I've had my Fitbit synced to MFP or so I thought but the steps that are both displayed on my Fitbit one and my Fitbit app do not reflect on MFP. In fact, on MFP in the excel use section it says iPhone pedometer and not Fitbit. Can anyone help?!

Thanks!

[pattyp822]

I cannot get my steps to synch from all this past week? I have read all the solutions about resetting and replugging in the charge but nothing is working. HELP

I just want to add that its not MFP that I am having trouble with, its just synching on my laptop, I don't have bluetooth or the phone app. Its just this website.

[RobertoME]

Welcome aboard to our Community @pattyp822 and @zolibree.  

In your case @zolibree, I recommend to relink your accounts, in case the issue persist.

1. Sign into your Fitbit dashboard.
2. Click the gear icon in the upper right corner and select "Settings" from the drop-down menu.
3. On the left side of your screen click "Applications."
4. Under MyFitnessPal, click "Revoke Access."
5. You can then re-link the two accounts by going to http://www.fitbit.com/apps/myfitnesspal.

6. Here follow the link of "Learn More" 

Once you have done this, go yo your MFP account under Reports and in the option of "Choose your report" select Fitbit Steps.

Now in your case @pattyp822, I recommend to follow the instructions of this post shared by @AlejandraFitbit for syncing issues. I bet it may come handy in case the issue persist.

Keep me posted how it goes and hope this helps.