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Fitbit one does not count steps accurately!

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‎07-28-2016 23:14

‎07-28-2016 23:14

Hello
I've had the Fitbit One since March 2016. A couple weeks ago I sent it back for a replacement because it wasn't counting accurately. They said it was defective. Received the replacement this afternoon. I've went back and forth several times in the kitchen.. probably 100+ steps. It counted NOTHING! I've changed my stride.. my height up and down hoping this would work. Any ideas. Is there a way maybe to change the sensitivity of the footsteps? Idk
Thanks

Bonnie
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‎07-29-2016 19:20

‎07-29-2016 19:20

I'm having exactly the same problem.  Tonight, after putting away some laundry, cleaning up the kitchen and dining room after dinner, and putting out the garbage, I had 9 steps!  Annoying.  Resetting it sometimes helps.  (I don't remember the exact procedure; look it up.)  Also, pounding the floor instead of "walking like a lady."  My husband, who is 185 pounds and who tends to stomp around, never has this problem.

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