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Fitbit one isn't recognised by bluetooth

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‎04-25-2016 08:14

‎04-25-2016 08:14

I removed the connection with bluetooth because it didn't want to sync anymore.

Now my pc (or mobile..) don't deect my one anymore.

 

I tried to make a connection with the dongle but it doesn't work neither...

 

Someone any idea???

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‎04-27-2016 04:32

‎04-27-2016 04:32

@YannickH It's great to see you in our Fitbit Community! So sorry to hear that your Fitbit One is not being recognized by your phone or your computer. Make sure that your USB dongle is being recognized by your PC when you plug it. Also, it would be helpful if you restart your tracker as advised in this post. Once this has been done, try to set up your Fitbit one more time.

 

Keep me posted on the outcome my friend and I'll be around! Smiley Happy

JuanJo | Community Moderator

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