12-13-2016 23:11
12-13-2016 23:11
Hi, I have been using a fitbit one for almost 3years now. It has been working great. I started doing water aerobics and wore fitbit for a few classes not knowing it is not waterproof. It was work fine though. But once the bettery fied, it didn't turn on when I recharged. I tried and it finally turned on and still working great in terms of counting steps and other activities. But the problem is that the sleep timer turns on automatically and even if I long press to turn off, it turns off and gets back on in a few seconds. My tracker timer is almost on all the time. This is draining my fitbit bttery very fastly and is creating sync issues. Did anyone had similar issues. Is there a way to disable the timer. Dont track my sleep, so thats not a problem if I can disable it.
12-14-2016 06:44
12-14-2016 06:44
@Ayhtin3 Welcome to the Fitbit Community! That may be happening because it was submerged into water. I recommend putting your One in a bowl of rice for a couple of days to get all the moisture away.
Then, perform a restart on your One and try using it again to see if it will work properly.
Try that out and let me know how it goes!