12-16-2017 16:01
12-16-2017 16:01
Hi guys
Noticed this past week my steps have been going backwards on my fitbit one.
It's also not synching with my phone consistently.
Have restarted and reinstalled app.
Tonight I was at 9300 steps so I went a walk and counted it at exactly 750 steps. This was to hit my 10k target.
It finally synced, and my steps were all of a sudden 9100.
Where did I lose that walk plus another 200?
This has happened three times this week now, so frustrated.
12-17-2017 11:02
12-17-2017 11:02
Welcome to the forums!
Please Contact support. Let them know you have restarted it several times
Wendy | CA | Moto G6 Android
Want to discuss ways to increase your activity? Visit the Lifestyle Forum
01-15-2018 15:12
01-15-2018 15:12
Still happening
Hope support reply losing so many steps