Fitbit one steps going backwards

[Eilidhp88]

Hi guys

Noticed this past week my steps have been going backwards on my fitbit one. 

It's also not synching with my phone consistently. 

Have restarted and reinstalled app. 

Tonight I was at 9300 steps so I went a walk and counted it at exactly 750 steps. This was to hit my 10k target.

It finally synced, and my steps were all of a sudden 9100.

Where did I lose that walk plus another 200?

This has happened three times this week now, so frustrated. 

[WendyB]

Welcome to the forums!

Please Contact support. Let them know you have restarted it several times

http://help.fitbit.com/?cu=1

[Eilidhp88]

Still happening 

Hope support reply losing so many steps