Fitbit one won't charge - Fitbit Community

Fitbit one won't charge

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JMS328

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Trying to set up my Fitbit one for the 1st time. No lights at all when plugged in to laptop

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SantiR

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@JMS328 Welcome to the Fitbit family! That is very strange. Where did you purchased your Fitbit One?

Please perform a restart on your One. Do this a couple of times in a row. That should help you out.

If that works, make sure to follow these set up steps for computers.

Keep me posted!

Santi | Community Moderator, Fitbit

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